WELCOME TO LINAKER

For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work.

Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients’ architecture and, ultimately, an extension of your business, a part of one team.

The last couple of years has seen Linaker grow exponentially and we are now looking to grow out our Business Performance team with the addition of a Transition Support on a permanent basis.

ABOUT THE ROLE

The Transition Support role is pivotal in ensuring the successful mobilisation of new client contracts and supporting the smooth renewal of existing contracts. You will provide administrative and operational support to the Transition Team, working closely with the Renewals and Mobilisation Manager to maximise contract renewals both commercially and operationally. In addition, you will collaborate with the Systems Support team to maintain and optimise the CAFM (Computer-Aided Facility Management) system. This role involves coordinating with various stakeholders to ensure seamless transitions, whether for new contracts or ongoing contract renewals.

KEY RESPONSIBILITIES:

Contract Mobilisation & Renewals Support

• Provide administrative support during the mobilisation phase for newly awarded M&E contracts and ongoing contract renewals.
• Assist the Renewals and Mobilisation Manager in maximising the value of contract renewals, both operationally and commercially.
• Support the creation of renewal strategies, working with internal teams to align operational capabilities with client expectations and commercial targets.
• Ensure that all necessary documentation, data, and reports are prepared and presented to support successful contract renewals and handovers.

Commercial & Operational Support for Renewals

• Assist in the preparation of commercial proposals, pricing models, and operational plans to support contract renewals.
• Work closely with the Renewals and Mobilisation Manager to identify opportunities to enhance service delivery, reduce costs, and increase contract profitability.
• Provide operational insights during the renewal process, ensuring that the solutions proposed are realistic and aligned with the company’s capabilities.
• Track key performance indicators (KPIs) for existing contracts to inform renewal strategies and identify areas for improvement.

CAFM System Data Management

• Collaborate with the Systems Support team to ensure that the CAFM system is cleansed, accurate, and visually optimised for both new and existing contracts.
• Ensure that data related to ongoing contracts is up-to-date and ready to support the renewal process.
• Monitor system performance to ensure it continues to meet the needs of both mobilisations and renewals.

Stakeholder Engagement

• Act as a liaison between internal stakeholders, including the Transition Director, Renewals and Mobilisation Manager, and Systems Support team, to ensure alignment during both contract mobilisation and renewal phases.
• Engage with clients and internal teams during renewals to ensure that all parties are informed and aligned on the renewal strategy.
• Provide regular updates to key stakeholders, highlighting progress and identifying any potential risks or challenges.

KEY OBJECTIVES:

• Successfully support the mobilisation of new contracts and the renewal of existing contracts, maximising commercial and operational opportunities.

• Collaborate effectively with the Renewals and Mobilisation Manager to ensure renewal strategies meet both client and business objectives.

• Maintain and optimise the CAFM system to support seamless contract transitions.

• Ensure smooth handover to the operations team for both new and renewed contracts, supporting ongoing service delivery.

KEY SKILLS

• Proven experience in an administrative or support role, ideally in facilities management, contract mobilisation, or contract renewals.

• Familiarity with CAFM systems or other similar operational systems is highly desirable.

• Strong commercial awareness, with the ability to contribute to renewal strategies and operational improvements.

• Excellent organisational skills, with the ability to manage multiple tasks simultaneously and ensure deadlines are met.

• Strong communication and interpersonal skills, with experience in stakeholder management.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Occasional travel is required so candidates will need to have a full, clean driving licence and access to their own vehicle.
  
  

THE PACKAGE

• A competitive starting salary of £28,000 to £30,000, depending on experience, along with annual pay reviews.
• 25 Days holiday plus bank holidays.
• Plenty of opportunity for progression.
• Flexibility for hybrid working.